Customer Service Fail at Wholefoods House

Posted March 4, 2010 By Sharon

I've been having a hard time figuring out where to buy, among other things, bulk foods in Sydney at a reasonable cost. So I thought I'd struck gold when I happened upon organic suppliers, Wholefoods House. After my experience there today, however, I will not be returning. Here's why.


So last week I signed up on-line for a Wholefoods House membership. Handy. When the form asked me which of the two locations I'd be shopping at, figuring I live equidistant to both, I checked both. After my form had been submitted, the screen said that my member card would be available in a few days for me at the store I signed up for. Hmm... in theory that's helpful, but now who knows which shop will have my card.


So I pressed my luck, and yesterday I walked to the Waterloo location and explained the situation. The clerk was confused but went to see if my card was in the office. She returned and told me that cards are now being mailed out. Now, given the fact that this was their screw up, any store with good customer service would have offered to give me my member points anyway if I shopped there today. But I was refused.


Figuring I'd already made the half-hour trek over there I figured I'll do some shopping anyway. So I asked the clerk if she could weigh the containers I've brought with me so I can load them up with bulk foods. She then informed that she could not do that, and rather that I'd have to pay for the extra weight.


So here's the deal. I've got five plastic containers with lids. Let's say they weigh 50 grams each, and I buy five items that average out to $12/kg (the cost of quinoa, an item I buy often). That's an extra $3 I pay per visit. And I go through a lot of bulk foods. So let's say I come in fortnightly to re-fill my containers. That's $78 I pay Wholefoods a year for bringing my own containers - a practice that's not only better for the environment but saves them money on supplying packaging.


Needless to say I walked out empty-handed today and do not plan to return unless this ludicrous policy is revoked.


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The TD Saga Continues…

Posted March 3, 2010 By Sharon

A lot of people expressed concern about Tony Danza after our last update on him. And frankly, I was pretty worried myself. Yesterday, armed with better instructions on the best way to get there, I took another visit to the Quarantine station. It was a much cooler, overcast day and as I walked up to the cattery, my little guy saw me coming through the window and looked very excited. His caretaker led me back to his pen, where the notes on his door read:

“I am deaf. Please don’t sneak up on me.”

“I don’t like being touched very much.”

“Always poos on the floor.”

What a legacy. I think that last one will go on his tombstone someday.

When I stepped inside, he let out a big yelp. I sat down on the floor and let him sniff me, which he did for a while before he let me pet him. They’re not doing a particularly great job at cleaning up after him unfortunately. In particular he had some nasty dreads going on in his fur, some I was able to work out. (I later requested he be brushed… I think they’re a little afraid of him.)

I’d begun to worry that after so long without seeing us, he’d forgotten who I was. Or that when we brought him home he’d be a changed cat. But as he he led me over to his food bowl to pet him while he ate, I realized that he’s still the same old Tony Danza.

Always poos on the floor

One more month till he gets to come home!

On an entirely unrelated note, sometimes I wonder if the real Tony Danza ever googles himself and our cat comes up. I wonder what he’d think. Tony, if you’re out there, drop us a comment!

P.S. My favorite piece of trivia from Tony Danza’s IMDB Page is “Almost always watches the show “24″ (2001) with Liza Minnelli.” Now that’s an epitaph if ever I’ve heard one. I’m also now highly embarrassed that at least three people have walked past me in the library and seen me reading the Tony Danza IMDB page.

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Posted on: Sharon & Tim: Adventures in the Land Down Under

Home Is Where the Beetroot Is

By Sharon

There are a lot of "growing pains" that come with living in a new city. Basically, quadruple that when it's in a new country. All these different stores and brands to get used to. Having limited internet access hasn't helped matters. Even food differences are a little overwhelming.


I've yet to find kale in any of the markets here. This is a major dietary staple of mine, so if you have insight, please let me know. The closest I've found is chard, which they call "silverbeet" here. Here are some other crazy names Aussies use for foods:


peppers = capsicum (I think this goes for red and green bell peppers.)

zucchini/eggplant = courgette/aubergine (this seems to vary, but I believe this is the UK version sometimes seen here)

cookies = biscuits (which leads me to wonder what they call biscuits... dear god, they do have biscuits here, right??)

arugula = rocket (very common in salads and sandwiches here)

bacon strips = rashers (obvs I'm eating the soy kind)

beets = beetroot


Beetroot is also extremely common here on sandwiches. I've only ever cooked with it once, myself and that was in a chocolate cake of all places. It turned my whole kitchen pink, so I decided when working with it yesterday I'd used the canned variety.


I tried to make a hummus out of it, but without a food processor, it came out extra chunky style. So here's my non-recipe: One can beetroot, one can chickpeas, both rinsed and drained. Mash them up with a fork in a bowl with lemon juice (I used about 1/3 of a lemon), garlic, just a teaspoon or so of olive oil, salt, and lots of black pepper.


I served it with some baked wholemeal pita chips alongside some lemon-grilled asparagus and broccolini. There was a lot left over today so I took a pita, covered half of it with my beetroot spread, the other half with this yummy carrot dip I bought, and spread a bunch of cucumber slices on top, folded and i half, and boom: lunch.


Amazing how a simple home-cooked meal can make you feel less like you're house-sitting a stranger's apartment, and more like you're actually, well, home.


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Posted on: Vegan at Large

A Little Bit Like Home

Posted February 23, 2010 By Sharon

Our living room

Now that we’re no longer living out of suitcases, it’s starting to feel a little bit like home here in Sydney. Though I’ve been saying it won’t really feel like home until I’ve made a full meal in the new kitchen. It’s amazing, though, how even when you move into a fully-furnished apartment you realize how many things you need to buy. I need knives and spices before this kitchen is usable!

We’ve got a pretty good foundation to build on though, as the owners of the condo we’re renting left not only almost all of their possessions, but pretty high quality stuff. Unfortunately we’ve hit a bit of a snafu. Every time I sit in our living room my eyes water and I start sneezing. Well apparently, our couch cushions are stuffed with down, which I’m allergic to. (Not to mention, it’s kind of icky by vegan standards.) So we’ll have to get those replaced, along with the down comforter. (Quick Aussie fun fact: comforters here are called “doonas.”)

Other than that and a few uninvited bugs sneaking in off the balcony, we can’t complain. The view is nearly worth the cost of rent alone. What these photos don’t tell you is that every evening hordes of fruit bats fly overhead to go feed in Centennial Park. It’s an amazing sight and something that will probably always seem awesome, no matter how long we live here.

The view from the balcony

And the location is pretty ideal as well. Surry Hills is pretty centrally located to everything. Tim can walk to work in the CBD (Central Business District) in 40 minutes if he walks leisurely. We’re just south of Oxford Street which is a cross between the Castro and the Mission in SF – lots of nightlife. We’ve got this huge park nearby that we’ve yet to explore, and we’re a 20-minute bus ride from Bondi Beach.

Also have I mentioned that this was the second apartment we looked at? When we arrived in Sydney, locals and ex-pats alike were regaling us with horror stories of how long it took them to find an apartment here, and how many terrible places they saw. We’re thanking our lucky stars for this one!

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Posted on: Sharon & Tim: Adventures in the Land Down Under

An Update from the Moore-Troy-Danza Family

Posted February 19, 2010 By Sharon

Welcome to the newest iteration of our website: SharonandTim.info 2.0

As we’ve just started a brand new chapter of our lives, it seemed appropriate to revamp our website so that we can stay connected with all of our family and friends that we’re already missing dearly over here.

But enough about us, given the emails I’ve gotten over the last few weeks, I know who you all really want to hear about: Tony Danza.

We’ve got a while still until TD joins us in our new apartment. We move in Saturday and he moves in, mid-April. Tim and I took a trip during our first week here out to him in quarantine. The trip itself was quite a haul — about 5 hours door to door for a 45 minute visit.

Unfortunately it’s been particularly humid and hot here in Sydney over the last few weeks and it’s a bit of a change for our “senior” cat. When we visited he had been sleeping (what he spends most of the day doing apparently) and was a bit agitated due to the heat. It was an emotional visit, and so given the stress on all parties, we’ve not been back to visit him.

In an odd coincidence on our visit we met another couple visiting their own deaf cat. They’d moved here two days after us, and not only are they from San Francisco, but turns out they’d lived three blocks from us! We’ve stayed in touch via email and they’ve been back to quarantine a few times and have reported that TD seems to be adjusting better.

I’ll probably try to go back for a visit again next week, but we’re hoping the next few months fly by so we can have the whole family together again.

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Posted on: Sharon & Tim: Adventures in the Land Down Under

My Vegan Valentine

Posted February 12, 2010 By Sharon

One year ago today, a few nights before Valentine's Day my husband was in Sydney on business, and I was back in San Francisco lamenting a job I hated that was keeping me from joining him on the trip. After moping over a few glasses of Chardonnay I decided, you know what, screw that job. It wasn't worth being held back from experiencing life, so I booked a flight for the following night.

I ended up actually missing Valentine's Day in transit, but once I arrived in Sydney Tim and I had our own V-day dinner at Bodhi in Hyde Park. It was one of the more spontaneous things I've ever done and we'd likely not be living here now had I not taken the chance. And now I love living in a country that celebrates that sense of adventure.

We're not sure where we'll have Valentine's Day dinner this year, but I do know what we'll be doing during the day. We'll be attending the Sydney Vegan Bake-Off at Naked Espresso in Newtown! How rad is that?

I'm pretty bummed that I won't be able to bake for it, but the kitchen in the temporary apartment we're staying in is pretty pitiful. But I'm excited to attend and finally get to meet some of the awesome Aussie bloggers I've been getting to know over the last few months.

If you're in San Francisco you can get your own baked goods fix at the next SF Vegan Bake Sale on the 13th. And for everyone else, VegNews and VegWeb have an awesome list of recipes and resources to make your Valentine's Day delicious.

Sending lots of love to you all!


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Posted on: Vegan at Large

Week One

Posted February 8, 2010 By Sharon
Yes, we've made it to Sydney. Apologies for the delay in updating, but we've discovered that fast, free wifi connections are something we've left behind in San Francisco.

Our first week as Sydney-siders has not been particularly glamorous. It's rained nearly every day since we've been here (pretty much nonstop this weekend), I caught a cold on the plane that doesn't want to quit, and we're quite tired of living out of suitcases. Mostly the week was devoted to dealing with banks, cell phone companies, the immigration office, and apartment-hunting.

The good news of this story is that (fingers crossed) we think we've found an apartment! Since we arrived, our ex-pat friends here have been regaling us with real estate horror stories, so I was beginning to have visions of us homeless, and having to sleep at Bondi Beach. (Which I guess wouldn't be too bad actually...) But we've put a deposit on a lovely furnished apartment in Surry Hills - a neighborhood I loved last time we were here, and was hoping we'd settle down in.

I'm not sure what neighborhood I'd compare it to in San Francisco. It's got the nice restaurants and bars of the Mission, but a bit more grown-up. But it doesn't seem to be overrun with strollers like Noe Valley and it's got more of a modern vibe. Why compare, I guess? It's also home to what is easily the frontrunner for my favorite vegetarian restaurant in Sydney: Yulli's.

Most of their dishes can be made vegan (they've got a separate menu, and also a separate gluten-free menu upon request) and it's an eclectic mix of cuisines, mainly Asian and Mediterranean. Seems fairly typical for Australian cuisine, near as I can tell. They also have one of the best selections of local beers and wines that we've found and a bit of a chill hipster vibe.

We'll know for sure about this apartment by the end of the week, and I have a feeling we'll be having a lot of Yulli's celebration dinners.


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One Last Taste of the Bay Area

Posted January 29, 2010 By Sharon
Looking on the bright side of having our travels delayed by a week, it gave me a chance to check out some Bay Area vegan (or vegan-friendly) restaurants I'd not yet been to. Well, ok I confess, most of these I did not visit in the last week, I just haven't gotten around to writing them up. So here goes...

Unicorn (San Francisco's Financial District)

It's probably the dorkiest name I can think of for a restaurant. (All I could think of when eating there is Planet Unicorn. Don't click that link unless you want that goddamn song in your head all day.) Now it's not hard to find vegan pan-Asian food, but what's notable about them is they have a vegan prix fixe menu in addition to their omni dishes.

It sounded like a bit too much food at the time, so we got individual dishes that were unfortunately, not particularly impressive. Most upsetting was that the dish I ordered was supposed to come with tofu and they gave me a fake-chicken gluten-based substance instead. I've got a major aversion to fake-chicken so I just ate around it. Lame! I would not likely go back even if I were sticking around. But maybe if you're a vegan working in the FiDi it would be a good option.

Manzanita (Oakland)

UGH. I'm not at all averse to macrobiotic food. You'll soon be hearing me gush about Iku, like all the time. But I am averse to being charged $15 for a lunch buffet consisting of plain steamed vegetables, plain rice, and crappy salad. I'm all for healthy eating, but there's a way to do it with flavor. Herbs go a long way, people. This is the kind of thing that makes people [idiots] think that vegans are depriving themselves. For several counter-examples, see below.

Gracias Madre (San Francisco's Mission District)

It would be really easy to hate on a pricey vegan Mexican-ish restaurant from the white folks at Cafe Gratitude coming in to a historically Latino neighborhood where tension over gentrification is already high. That said, the food at Gracias Madre is so good, they make it really hard to hate or care about its authenticity. It's not like they're driving the local taquerias out of business. I'll still hit up Pancho Villa for a burrito any chance I get.

What they do instead is obviously more "inspired by Mexican" food, using local ingredients that taste really damn good. And I'm a sucker for a kick-ass Sangria. The menu rotates but I implore you to try to the Coliflor con Queso if they've got it. So good, as was my tamale and the tacos I sampled.

Encuentro (Oakland's Jack London Square)

I love just about anything served tapas style, because it means I get to sample so many different great tastes, and Encuentro is no exception. While not all vegan, most dishes can be made so. And not in a "we'll just take out this giant hunk of cheese and charge you the same price" way that many restaurants do. They're big on nut-based cheeses. And apparently, so am I. We got dates stuffed with macadamia nut cheese and it was awesome!

They're definitely small plates. Like this teeny-ass portobello sandwich pictured here. But I found the prices actually fairly reasonable so you can get a lot of plates. For a group of four it was under $100 including wine (which was excellent).

Yield Wine Bar (San Francisco's Dogpatch District)

We went here for a friend's art opening a few weeks ago. While they're not that new, we'd always wanted to check it out, as they're known for organic and biodynamic wine selections. Turns out they also have great food that's often vegan-friendly. The menu rotates and the night we came they were just putting out plates for guests. We had some delicious lentil pate and this awesome cashew-based dip that was almost like a fondue to dip veggies in. I couldn't get enough. Plus the staff there is super-friendly. I chatted with the chef for a while and was totally inspired that he started out just as a "home cook" like me, with no training, and just walked into Millennium one day and asked if he could work there unpaid to learn the ropes. How cool is that?

So there you have it. The latter three restaurants here I will definitely regret not having the chance to eat at again before we move, but there's always our visits back, which I'm sure will be plentiful!


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Sydney, Here We Come!

By Sharon
Well, after a perhaps unsurprisingly frustrating immigration process, I'm happy to announce that Tim and I have gotten our approved visas and are flying out to Sydney this Saturday night! Due to the time change, we'll arrive early Monday morning. It promises to be a fun-filled day dealing with customs, going to the immigration offices, getting new cell phone plans, and opening bank accounts.

Very glamorous, I know. Although Tim has the week off so we can deal with all the minutiae of getting set up in a new city, we also hope to find some time for recreation. Especially after the stressful week I've had. I won't get into the details of the move-out complications we've had, but I'll just say there better be some beachside relaxation in our future.

We arrive February 1st which is a special day for me because it's also my nine year Vegetarianniversary. Yup, I gave up meat in 2001 and haven't looked back since. Perhaps to celebrate we'll be able to squeeze in some meals at the vegan-friendly places we discovered on our last trip, like Iku Wholefoods, Yulli's, and Bodhi in the Park. And, I'm excited that there's plenty of places we've not yet been, like Badde Manors, Funky Pies, and Naked Espresso for brunch. If you have any recommendations, food or otherwise for how to spend a great first week in our new home, feel free to let me know!

Alternatively, for my Bay Area friends, how would you spend your last day in San Francisco? We're planning on brunch at Herbivore (because that is how we've spent nearly every Saturday morning in San Francisco since we've lived here) and then if we can stave off the rain, maybe going up to Crissy Field (where Tim and I got married.)

From one coast to another, we can't wait to start this new adventure!


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Hold Me Closer, Tony Danza

Posted January 21, 2010 By Sharon
It's been quite an emotional couple of days for me and Tim. Over the weekend we had our going-away party, said goodbye to many friends and family, and started making peace with the fact that we're about to leave the city where we met, fell in love, and called home for nearly five years.
And then we found out our visas are delayed. So far it sounds like just a week, but it's hard to know for sure.

Major bummer, as we'd been hoping to arrive in Sydney in time for Australia Day, and we'd joined a Sydney Vegetarian group on Meetup.com who are having a party a few days later that we'll now have to miss. Not to mention, it would have been nice to have an extra week with Tony Danza.

Early this morning, through torrential downpours, we drove our little guy down to Pet Express, the company that has been helping us through our pet immigration process. I can't recommend their services more highly. Throughout, they were responsive, on top of the myriad of paperwork and vet appointments required of us, friendly, and reassuring.

We bid Tony a tearful goodbye and earlier this evening, his plane shipped off to Australia. He'll arrive tomorrow at his quarantine facility, where he'll spend the next ten or so weeks. It was so hard not being able to tell him that we'd be coming back for him. We're allowed to visit when we get there, though the facility is a bit far outside the city and not public transit accessible so it will be tough.

We were able to take our minds off of him today though, as it was quite the busy day of shipping off all our worldly possessions to Sydney, and handing off the rest to Goodwill, SCRAP, and various friends. The upside of our delay in travel is that I can take a bit of a breather tomorrow before repainting and cleaning the apartment. Whew!

And bonus: we'll have a chance to check out this weekend's emergency vegan bake sale to benefit Haiti. Bonus link for you: Food for Life, a great organization that is bringing vegan meals to Haiti. I highly recommend donating to them. I suppose in that context, saying goodbye to your cat and being delayed a week to Australia is not the biggest tragedy in the world.


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Posted on: Vegan at Large